KNOW US BETTER?
Small businesses and homeowners that need same-day Computer repairs and IT services throughout Sydney, get in touch with Reliable Computers Sutherland. We offer a high level of professional services at a reasonable price. Compare our prices with other leading Managed IT Support Service providers, you will see that our charge is lower than others.
We have different pricing plans to cater to your requirements. To know the accurate cost of the services, call us on 1800 663 923 and we will provide you with the requisite price information as per your location. We accept credit cards; Visa or MasterCard.
NO CONSULTATION FEE
Whether it’s a weekend or same-day servicing, we do not charge for the consultation. When the first hour passes, we charge per 15 minutes which keeps your bill to the minimum.
NO HIDDEN FEES
You will not be browbeaten in the name of hidden charges. All the costs charged will be described in detail and you will be charged a flat rate. This will not contain call out fees or travel time.
POST THE FIRST HOUR
The majority of the technical issues get solved on or before the completion of the first hour. Sometimes, if it takes longer, we will keep you abreast of the status.
Please note that we DO NOT bill for the same-day services and over 90% of the appointments are scheduled for that.
WHEN THE PROBLEM GETS SOLVED BEFORE AN HOUR, WHAT ELSE YOU MAY ASK THE EXPERT TECHNICIAN TO PERFORM?
This situation will arise when you have already paid the technician for an hour and he completes the task before the specified time. You can avail any of the following services (as the time permits) to complete the remaining time.
- You may ask the technician to set up an email on your iPhone or tablet.
- You may ask him to speed up your PC which has become extremely slow.
- You may ask him to remove spyware, virus, and malware from your computer.
- You may ask him to recover missing or lost personal data.
- You may ask him to migrate the data from the previous system to your new one even if the old PC doesn’t work anymore.
- You may ask him to troubleshoot the software.
- You may ask him to check the network security.
- You may ask him to set up an additional reserve of your business documents, photos, and the general files.
FREQUENTLY ASKED QUESTIONS (FAQs)
1. Can we call you for same day repair service and do you charge extra for that visit?
Yes! You can avail our same day services at no additional cost. Unfortunately, at times, we may not be able to reply to your calls due to high demand.
2. What is the cause behind charging on an hourly basis even when it may/may not take that much time?
We charge on the hourly basis to make certain that our services are within the reach of each of our clients.
3. Is there any guarantee given for the work done?
Yes! If you see that the work done by the technician is not up to the mark, you can let us know within a month and we would fix it for free. If you still face any problems, we will refund your money, though the chances of arising such a situation are grim.
4. If I buy any hardware from you, will you offer me a warranty for the same?
Yes! We do provide 1-year warranty on all the hardware products.
5. What time will the technician arrive? Will I have to wait the entire day for him to come and look into the matter?
The technician will come at the time which you have asked him to come. We will book for an appointment that suits you.